Return Policy – John's Bargain Barn

At John’s Bargain Barn, we want you to be happier than a lizard on a warm rock. If something you bought just ain’t working out, we’re here to help.

Returns eligibility

Most unused items may be returned within 30 days of delivery as long as they’re in their original condition and packaging. A few items may be final sale and not eligible for return, such as:

Gift cards
Personalized or custom items
Clearance or final sale merchandise
Items that have been used, washed, altered, or otherwise wrangled

How to start a return

To start a return, contact our support team with your order number and the reason for your return. We’ll rustle up the next steps and let you know where to send it.

Return shipping

Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or wrong
We recommend using a trackable shipping method, just in case the package decides to take the scenic route

Refunds

Once your return is received and inspected, we’ll notify you about your refund approval. If approved, refunds will be issued to your original payment method within a reasonable amount of time. Your bank may take a little extra time to process it — banks do like to mosey.

Damaged, defective, or incorrect items

If your order arrived damaged, defective, or not quite what you ordered, contact us as soon as possible and we’ll make it right. No need to start a stampede.

Late or missing refunds

If you haven’t seen your refund yet:

Check your bank account again
Contact your credit card company
Contact your bank, since processing times can vary

If you’ve done all that and still come up empty, reach out to us and we’ll take another look.

Questions?

If you have any questions about returns, contact our support team. We’re happy to help — no tumbleweeds required.